Helpful answers to common questions



Q1. What are Flat Pack Fire Pits made from?A. We use BLUESCOPE TRU-SPEC® steel for all of the components in our Fire Pits.TRU-SPEC® steel plate is manufactured to be consistently flat & mostly memory free. This means that only in the rarest circumstances would there be distortion or buckling preventing further use. See Q5 Q2. If I have problems what should I do?A. Contact us immediately to discuss your issue. Q3. Will a Flat Pack Fire Pit leave a burnt area underneath when set up on grass?A. Our Fire Pits were specifically designed to drop minimal ash, (other than if you overload the fire box & embers fall over the top edges of the fire pit) & have minimal heat transfer to the ground below. No other sheilds or trays are required. If you are planning to set up on a sensitive surface we would suggest doing a trial run on bare ground before hand to assess heat transfer for your own situation. Under no circumstaces should you use your Flat Pack Fire Pit on artificial grass areas, on other flammable surfaces or near flammable liquids. Radiated heat may also affect some tiled & paved surfaces.
Q4. There doesn't appear to be any air vents in your Fire Pit, how does it work?A. Our Flat Pack Fire Pits have been designed using specific angles in the fire box. This results in a continual even flow of air being drawn over the sides into the fire. Q5. Can I use my Flat Pack Fire Pit without the Ash Plate in place. A. Always make sure the Ash Plate is in place before use. If this is not installed the main fire box plates may become overheated & warp resulting in permanent damage & may not be able to be dissasembled. Q6. What type of wood should I use?A. The best results for the hottest fire, best cooking coals & least ash is when you use the oldest & driest timbers. We would suggest steering clear of using processed soft woods i.e. 3 x 2 framing timbers & soft wood pallet timber etc. Q7. I'm new to using a fire pit, what is the best way to get a good fire started?A. We have found you get the best results by starting with a good handful or two of dead & crunchy grass, leaves or very dry lightweight twigs. Create 3 or 4 layers of increasingly larger sticks on top making sure to keep it an airy stack. This is very important in getting a good start.Have on hand the next lot of slightly larger sticks or even some small split hardwood pieces ready to go.OK, using your hand, make a little entrance through your stack into the leaves or twigs at the base. Next, light your match & get it into the opening of the leaves & twigs. In most cases the fire will take fairly quickly. Don't make the mistake of letting the new fire burn down to low before placing the next layer of wood on top. It's the heat of the underneath layers that cause each new layer to catch & burn well. If you are building a fire for cooking you need to end up with an amount of coals that is almost to the top edges of the pit.If it's for warmth, load it up & just make sure there's nothing falling out!!!